Reference

How ts999 Handles Your Personal Information

This Privacy Policy explains exactly what information ts999 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie TransparencyYour Right to Access or Delete Data
ts999 How ts999 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection is not a checkbox for us — it shapes how we build account flows, handle payment records and manage cookies. Here is what we actually do across the four areas that matter most to your privacy on ts999.

Account Security Practices

Your account is protected by OTP verification on login. We do not store passwords in plain text. Suspicious session activity from an unrecognised device triggers an automatic re-verification step.

Payment Data Handling

JazzCash and Easypaisa transaction logs are stored in encrypted form. We keep only the reference data needed to resolve disputes — full wallet credentials are never held on our servers.

Cookie and Tracking Policy

We use session cookies to keep you logged in across page loads, and analytics cookies to understand which lobby sections you visit. You can adjust cookie preferences in your browser settings at any time.

Data Retention and Deletion

Active account data is retained while your account is open. After account closure, we hold minimum records for the period required by applicable rules, then delete them. Request deletion any time via support.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, ask for a correction, or request deletion of your account information, our support team handles these requests directly. Reach us through any of the channels below. We aim to respond to data-related requests within a reasonable period, and we will confirm receipt as soon as your message arrives.

Live Chat Start a live chat session from any page on ts999. Use it to raise a data access or deletion request and get a reference number for your case.
Email Support Send your data request to our support email address, listed in your account settings. Include your registered mobile number so we can locate your record quickly.
Account Settings Some data corrections — like updating your mobile number linked to JazzCash or Easypaisa — can be made directly inside the account settings section without contacting support.

Common Questions About Your Privacy on ts999

These are the questions we hear most often about how we handle personal data, payment records and account information. If yours is not here, live chat is the fastest route to an answer.

We share transaction references with payment processors only to complete your deposit or withdrawal. Your wallet PIN and full account credentials are never shared or stored by us.

Contact our support team via live chat or email with your registered mobile number. We will confirm your identity and send you a summary of the data held on your account.

Yes. Submit a deletion request through live chat or the support email in your account settings. We will close the account and remove personal data, retaining only what applicable rules require for a defined period.

We use session cookies for login continuity and analytics cookies to track lobby usage. You can disable non-essential cookies through your browser settings without affecting your ability to log in.

We retain minimum records for the period required under applicable rules after account closure, then delete them. The exact period depends on the type of data and local regulatory requirements.

We log your Raast transaction reference and timestamp in encrypted storage to verify transfers. No full IBAN or bank credentials are retained beyond what is needed to confirm a completed payment.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.